Walgreens expands prescription delivery program nationwide

08 Décembre, 2018, 16:12 | Auteur: Yves Courtet
  • Walgreens is teaming up with FedEx to defend its turf from Amazon and CVS

Walgreens announced this week that it's partnering with FedEx to provide speedy drug delivery to consumers.

The companies say their delivery services are faster options than mail-order prescription programs that have been around for years.

Walgreens and FedEx Corp. began a partnership previous year where the drugstore chain started offering package drop-off and pick-up services at several thousand stores.

Even before the e-commerce giant announced the acquisition, pharmacies had anticipated that Amazon would branch out into delivering prescription drugs.

"Our goal is to make filling prescriptions as fast and easy as possible for patients". In some markets, same-day delivery is available with 2019 expansion expected.

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Walgreens Express allows patients to preview their cost, prepay for eligible prescriptions and choose between home delivery or express pickup in store. "Next-day prescription home delivery is another convenience-driver, alongside our industry-leading number of extended hours pharmacies and one of the most downloaded digital apps in the category, created to put care in the hands of our patients", said Richard Ashworth, Walgreens president of operations.

To access Walgreens Express, patients just need to be able to receive text message notifications; they can join the service by texting JoinRx to 21525. In June, CVS said it would offer next-day delivery, with pharmacies in some cities like NY and San Francisco providing a same-day delivery service.

Same-day home delivery is available in the following markets: Dallas, Chicago, New York City, Gainesville, Miami, Tampa, and Fort Lauderdale and is subject to certain limitations and restrictions.

Time will tell if Walgreens, CVS and the like also will have to consider lowering or dropping the delivery fee to keep pace. Of course, the elephant in the room, and the company that all of these players, are competing against is Amazon, which spent $1 billion to buy PillPack in June.

While Amazon's service has yet to launch - potentially the very reason CVS chose to launch its own service in June with Walgreens following suit - Amazon will seek to leverage its massive reach and mastery over fulfillment and last-mile delivery to lead in this aspect of the healthcare space. "Going forward, we will continue to transform our pharmacies to create neighborhood healthcare destinations that offer a wide range of accessible health and well-being services", said Smulevitz.

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