Ring Let Employees Watch Customer Security Camera Feeds

13 Janvier, 2019, 02:15 | Auteur: Auguste Feret
  • Ring is a home security company that makes camera-equipped doorbells and other internet-connected cameras

The source also claims that Ring unnecessarily gave engineers and executives in the US access to the technical support video portal the company operated, which gave those people unfiltered, around the clock access to live video feeds from some customer cameras with no regard to whether the Ring employees needed access to that data for their job.

Even more damning is the claim that "executives and engineers" in the USA were given "highly privileged access", allowing them "unfiltered, round-the-clock live feeds from some customer cameras".

The Information also reported that it was Ring founder Jamie Siminoff who in 2016 granted the company's engineers in Ukraine "administrative access to Ring's web-based interface, where customer videos could be streamed, according to multiple people either present or briefed about the meeting".

From there, employees could access the footage from anywhere, according to a separate report from the Information. Downloading and sharing these customer video files would have required little more than a click.

If [someone] knew a reporter or competitor's email address, [they] could view all their cameras.

It's impossible to know if Amazon is running a tight ship with Ring's sensitive user data now, but it's yet another reason to consider the privacy risks posed by smart home devices, particularly surveillance ones. The source also recounted instances of Ring engineers "teasing each other about who they brought home" after romantic dates.

The report claims the Ukrainian team was given access to the videos to help train its AI.

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Further, the spokesperson said that the company has systems in place to restrict and audit employee access to information, and holds their team members to a high ethical standard.

It might be time to throw your Ring cameras in the garbage. Keep security cameras and other recording devices away from locations where you want total privacy, like your bedroom, and don't do anything in front of them that you wouldn't want exposed on the internet someday.

All those clips the Ring devices would save in the cloud. The storage is where every video captured by the ring cameras across the globe are stored.

So, what should you do if you have a Ring camera?

Amazon -owned smart doorbell maker Ring is facing claims that might give some smart home enthusiasts pause. This acquisition took place around the time that the company was launching its Key program which allowed delivery drivers to drop off packages inside customer's homes.

California-based Ring first caught the spotlight with a failed quest for funding about five years ago on reality television show Shark Tank. It's not clear that participants in the Neighbors app are aware that their videos are being reviewed manually by Ring's "data operators" in Ukraine. These recordings are sourced exclusively from publicly shared Ring videos from the Neighbours app (in accordance with our terms of service), and from a small fraction of Ring users who have provided their explicit written consent to allow us to access and utilise their videos for such purposes. "In addition, we have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behavior, we will take swift action against them".

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