Skytrax names PAL as 'most improved airline' in 2019

19 Juin, 2019, 06:21 | Auteur: Auguste Feret
  • Skytrax names PAL as 'most improved airline' in 2019

The victor, Qatar Airways, broke a record, becoming the only airline in the ranking's history to be named the best in the world five separate years.

The annual World Airline Awards, established by Skytrax in 1999, is internationally recognized as the "Oscars" of the aviation industry to recognize the best-performing airlines.

According to Skytrax, the most improved airline award was based on "airline's change in the global rating and performance improvements in different award categories".

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The trend continued onto the smaller awards like best economy class and cleanest aircraft cabin. The winners are chosen through an extensive "World Airline Survey" of more than 20 million travelers, encompassing over 100 nationalities and 335 airlines to make up the largest passenger satisfaction survey in the world.

This award marks the eighth time in the past 10 years the carrier has been selected as the best in North America by the World Airline Awards. This year's results were presented at the Paris Air Show on Tuesday.

ANA All Nippon Airways, Cathay Pacific Airways, Emirates, EVA Air, Hainan Airlines, Qantas Airways, Lufthansa, and Thai Airways also made it to the top 10.

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