Air Canada passenger Tiffani Adams says she was abandoned on "freezing" plane

24 Juin, 2019, 19:12 | Auteur: Auguste Feret
  • Air Canada

While it may seem impossible to miss your stop on a flight, one woman reportedly fell asleep on an Air Canada flight and says that she woke up hours after her flight landed, all alone in a dark and cold plane.

Tiffani Adams says she endured a harrowing experience on a recent Air Canada flight from Quebec to Toronto last week. When she woke up later, everything around her was pitch black and she was freezing cold; she found herself with the seatbelt still on and the aeroplane not moving, parked at quite a distance from the nearest terminal.

Adams states that once she was discovered an Air Canada auto drove her to Pearson where she was met by an Air Canada representative who asked if she would like a limo and a hotel for the night.

"I think I'm having a bad dream", she recounted in the post.

"I'm trying to focus on my breathing and control my panic attack while I attempt to charge my phone by plugging into every USB port I could find-no luck because when they shut the aircraft down there is no power whatsoever", she wrote.

At the same time, she said she found a way to open the plane's door - but had no way to get down. The entire plane was empty, O'Brien wrote in a Facebook post shared last week by her friend on her behalf.

Air Canada confirmed that a passenger had been left on the plane and it was investigating how this could have happened.

She added that representatives from Air Canada had called her twice as part of the investigation and apologised.

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With no way off - Adams finally caught the attention of ground staff, who were nearly as surprised to find a passenger still on the plane.

"As someone with an anxiety disorder as is I can tell you how terrifying this was".

After no one saw the "sos signals" she made by shining a flashlight out the window, she unbolted a cabin door. The employee had a ladder dock, and she said she "jumped to safety".

She used the flashlight to signal for help, and eventually someone driving a luggage cart noticed her and alerted authorities.

The passenger says she went into a panic after waking up.

"I said 'My friend is trapped on the airplane, in the dark, locked in and she just woke up". She refused, saying that she had work in the morning and wanted to go home.

Canada confirmed Adams' account to NPR.

An airline spokesperson contacted by CTV said it remains in contact with Adams.

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