Un défaut de carte mère sur certains MacBook Air 2018

01 Juillet, 2019, 16:42 | Auteur: Therese Cote
  • Les cartes mères des derniers Mac Book Air fonctionnent mal

Apple aurait découvert l'existence d'un défaut sur la carte mère d'un " très petit nombre " de MacBook Air de 2018, selon un document interne intercepté par le site MacRumors.

Apple ne partage pas avec ses employés les détails autour du problème. En revanche, le fabricant leur annonce que les clients concernés ont le droit à une réparation gratuite de la carte mère.

Les employés sont autorisés à faire le remplacement de la carte mère si le MacBook Air présente des dégâts causés par l'utilisateur, à condition que les dégâts en question ne gênent pas l'accès. Il leur faudra ensuite se rendre sur le site d'assistance d'Apple afin de prendre un rendez-vous, puis saisir le numéro de série de l'ordinateur: s'il est effectivement touché par le problème, les techniciens à l'autre bout du fil sauront qu'il s'agit d'un remplacement de la carte-mère.

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Pour rappel, sur ces machines, la carte-mère contient tous les éléments (RAM, SSD, CPU) soudés sur le même ensemble, difficile donc de savoir réellement quelle partie a été impactée.

Par ici la découverte du MacBook Air 2018!


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