AT&T will finally help users effectively block harassing robocalls

11 Juillet, 2019, 17:48 | Auteur: Auguste Feret
  • AT&T won't charge for the robocall-blocking service

The company said that it will initiate the service automatically "over the coming months" and that customers will receive a text message notifying them it has been activated.

AT&T customers could soon be free of having to deal with annoying spam calls - or at least that's AT&T's plan. Whether or not the new system will accidentally block legitimate calls also remains to be seen, but as the service becomes more widespread, users can expect to discover more details about the system. That notwithstanding, the default protections are welcome, long overdue, and come shortly after the FCC ruled last month that carriers can block robocalls by default.

On Tuesday, AT&T became the first major USA wireless company to automatically block robocalls for its customers. Americans received a staggering 3.4 billion robocalls in a single month. As spam services use STIR/SHAKEN in the background, more illegal calls will be caught.

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If you are an AT&T Mobility customer and you don't want to wait, here's more good news: AT&T Call Protect is available right now for download as an app, or by going into your account settings on myAT&T and turning it on. Now, AT&T customers will only have to opt out via their account settings if they don't wish to have calls blocked. Notice that the AT&T announcement promised "automatic fraud blocking and suspected spam-call alerts" but not automatic blocking of spam calls. Verizon's Call Filter service must also be activated before users can find out if a call is likely coming from a spammer.

AT&T has been working hard to reduce unwanted robocalls.

AT&T is the first carrier to launch a feature for blocking fraudulent calls which is turned on by default, but other carriers offer similar features. AT&T says it identifies fraud and spam calls "through data analytics and network blocking, as well as reports from customers".

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