DiDi Revises Discriminatory Policy Change for Newly Relaunched P2P Ride-hailing Service

08 Novembre, 2019, 14:51 | Auteur: Auguste Feret
  • Didi’s Hitch service has been suspended since last August

Didi's booth at WAIC Shanghai on Aug 30, 2019.

Ride-hailing giant Didi Chuxing said Thursday it was changing the hours on its reinstated car-pooling service to give equal access to male and female passengers after critics slammed it for discriminating against women.

The service was suspended past year following the murder of a female passenger by her Didi driver.

The company has subsequently launched and upgraded a series of safety features and introduced more stringent background checks for its drivers.

Meanwhile, Mexico City will become the third in the country to welcome Didi's food delivery business - Didi Food - after Guadalajara and Monterrey, the company announced Tuesday. "The trial starts with trips under 50 kilometers in metro areas between 5am and 8pm for female users, and 5am and 11pm for male users".

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A day later, Didi said in a statement that it would standardize operating hours from 5 a.m.to 8 p.m. for all users, thanking netizens for their feedback.

Responding to the criticism, Jean Liu, Didi's president, said in a post on microblogging platform Weibo on Wednesday that the current rules for Hitch are "not useful to women", but added that the trial will function as a safety test.

Context: Didi has faced scrutiny in the past for allowing sexist practices to creep into its services.

Last year's murder case badly dented Didi's image as it tries to expand overseas to compete with rivals such as Uber, and prompted the company to pledge to prioritise safety over growth.

The focus on safety has had a significant effect on the company, resulting in reported losses of almost RMB 11 billion ($1.6 billion) in 2018.

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