Uber releases safety report, reveals over 5,000 reports of sexual assault
06 Décembre, 2019, 06:22 | Auteur: Auguste Feret
Though, Uber found riders account for almost half of the accused parties across those five most serious sexual assault categories. The ride-hailing company noted that drivers and riders were both attacked, and that some assaults occurred between riders.
Uber categorizes sexual assaults into five subcategories: non-consensual kissing of a non-sexual body part, attempted non-consensual sexual penetration, non-consenual touching of a sexual body part, non-consensual kissing of a sexual body part, and non-consensual sexual penetration. A CT woman sued Uber last month, claiming she was sexually assaulted by her driver.
Uber first pledged to release the report almost a year ago in response to a CNN investigation that found at least 103 Uber drivers in the United States had been accused of sexually assaulting or abusing their passengers in the previous four years.
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"Confronting sexual violence requires honesty, and it's only by shining a light on these issues that we can begin to provide clarity on something that touches every corner of society".
New technology features: We're rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber even before their trip is over. It is part of the company's effort to be more transparent after years of criticism over its safety record. Uber has denied those claims. More than 1,100 of the almost 70,000 active registered drivers in the city were barred for matters of safety during that time, according to the data, which showed that drug use or possession and traffic accidents ranked after sexual misconduct as the top reasons for a driver being blocked.
There were 107 deaths from crashes in 2017 and 2018, from 97 crashes reported to Uber.
Uber noted that the vast majority - 99.9% - of rides did not have any reported safety issues.
Uber has made made safety changes as attention has been drawn to safety issues. But many say they haven't gone far enough to protect passengers and drivers, who are contract workers for the companies. Meanwhile, Uber has given riders the option report uncomfortable interactions, such as invasive questioning or erratic driving, directly to safety specialists. "But truthfully, this was a decision we struggled to make, in part because data on safety and sexual assaults is sparse and inconsistent". Lyft has also said it will release a safety report by the end of the year. "But we decided we can't let all of that hold us back".
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