Computer glitch could cause thousands of Christmastime flights to be cancelled
30 Novembre, 2017, 13:13 | Auteur: Auguste Feret
Thousands of December flights on American Airlines (AAL.O) do not yet have pilots scheduled to work because of a system scheduling error, the carrier's pilots union said as it gears up for one of the busiest travel periods of the year.
The airline is now offering 150 percent of hourly wages for pilots willing to work those dates, an airline spokesperson told CNBC. but that's not exactly an eye-popping compensation increase in the face of what is a pretty darn messy snafu.
APA spokesman Dennis Tajer said another solution would be needed for pilots to give up their planned holidays. "You got it.'" Uh, score?
In a statement American Airlines said they're quote "working diligently to address the issues and expect to avoid cancellations this holiday season".
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The Allied Pilots Association allegedly first got wind of the issue when they were contacted on Friday November 24th about an issue with the pilots' schedule bidding system.
American Airlines is the largest USA carrier.
Now the union is reportedly working with AA to address the shortage, with American offering pilots up to 150 percent of their normal hourly wages to work over the holidays. Jalopnik has asked about this, as well as the reference to "certain" open trips. The union has also filed a grievance alleging that the higher wage deal the company is now offering would violate a labor pact. Jalopnik has also asked American Airlines for comment on the grievance's claims of it being in violation of the contract.
As of early on Wednesday, the union said management had still not reached out to discuss how best to resolve the shortage. "And we don't want to see that happening for our passengers", Tajer said.
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Pour pallier cette erreur, elle a même proposé de payer les pilotes 150% plus cher pour attirer des candidats. La compagnie américaine a annoncé hier qu'un bug informatique était responsable de la désorganisation.
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