Worst airline for UK flight delays revealed

16 Juillet, 2019, 16:10 | Auteur: Auguste Feret
  • Airlines with longest average delay for departures from UK airports in 2018

The Spanish carrier's United Kingdom departures were 31 minutes late on average in 2018, according to analysis of Civil Aviation Authority (CAA) data by the PA news agency.

The data looks at flights operated by airlines with at least 2,000 departures from United Kingdom airports in 2018.

Wizz Air and Norwegian also performed poorly with delays of 23 minutes and 22 minutes respectively.

Cathay Pacific was the most punctual airline, with aircraft typically taking off just eight minutes behind schedule.

KLM, which also has a major base at the Norfolk airport comes in at place 41 with average flight delays of 10.1 minutes.

Following these are EasyJet UK with delays of 17.6 minutes, and Norwich Airport airline Flybe with 13.8 minute delays on average.

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Average delay figures take into account every flight that operated, including those that were on time. Cancelled services are excluded from the CAA data.

A spokesman for Vueling said the airline was "particularly badly affected" by 22 days of strikes in Marseille, France, as its Barcelona hub is nearby.

A Thomas Cook Airlines spokeswoman said: "A variety of factors - including air traffic control strikes in Europe and periods of severe weather - contributed to record levels of disruption across the industry in 2018".

He added: "We support Government in its efforts to introduce much needed modernisation so we can continue to safely and effectively accommodate the ever rising demand for air travel".

Passenger rights advocates say the rules do not go far enough, arguing the criteria for monetary compensation are hard for passengers to meet as they would have to present evidence that is typically in the hands of an airline.

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